FREQUENTLY ASKED QUESTIONS
We always strive to display our products as accurately as possible through images and descriptions. While we make every effort to ensure that the pictures are a true representation, please be aware that there can be minor variations. Factors like the lighting on your screen, your monitor's display settings, and slight differences in manufacturing batches can affect the appearance of the actual product.
Your sales receipt will be sent to the email address you provided at the time of purchase. Please check your inbox (and your spam or junk folder, just in case) for an order confirmation email which will contain your receipt. For future reference, if you created an account on fardosa.com, you can also log in and view your complete order history and receipts in your account dashboard.
Our goal is for you to be completely satisfied with your purchase. If you need to return an item, please contact our customer service team directly to initiate the process. They will provide you with a return authorization and specific instructions.
We frequently update our inventory to bring you the best selection of products. If an item is marked as "out of stock," we may be planning to restock it. However, availability is not guaranteed and depends on our suppliers. We encourage you to check our website periodically for updates. For a specific product, you can also sign up for email alerts on the product page to be notified as soon as it becomes available again.
During the checkout process on fardosa.com, you will be asked to provide a shipping address where you would like your order delivered. We ship to the address you provide at that time. Please ensure that this address is accurate and that someone will be available to receive the package, as we are not responsible for orders delivered to an incorrect address provided by the customer
